Shipping — Shakes

Goods will be dispatched during our regular business days from Auckland, New Zealand. Please allow 1-3 days for order processing and dispatch, along with additional times for the freight carrier to deliver your items.

All shipping times are approximate and a guide only. We use local shipping services for domestic shipments. For Australia and the rest of the world we use DHL Express International.

New Zealand: Courier Services (NZ Post, Post Haste) - approximately 1-5 business days. North Island 10NZD, South Island 12NZD.

Australia: DHL Express International - approximately 2-5 business days. 50NZD Flat rate.

Rest of the World: DHL Express International - approximately 6-12 business days. 75NZD Flat rate.

For accurate delivery timeframes please check the tracking information and the website of the postal carrier at the time of shipment. Delivery times may be longer for regional and remote areas.

Shipping costs are determined by the requested shipping address, shipping method and order value/volume. In some cases due to the size or weight of particular items in an order additional shipping charges may apply. In these circumstances customers will be notified by email and asked to pay additional shipping and handling charges before items are dispatched.

Click and Collect:

Click and collect orders can be picked up from SHAKES Auckland physical store during opening hours. You will receive an email notification when your order is ready for collection. Please allow 1-3 business days for order processing.

The prices listed on givemeshakes.com include 15% New Zealand Sales Tax (GST).

Sales tax, duty rates and customs charges may be incurred at the destination. The customer is solely responsible for payment of any such fees to complete delivery.

Import rules, duty rates and customs charges vary between destinations and we can’t offer advice on expected charges. Please contact your local authorities for information on
importing goods.

Refusal to pay customs charges will result in your order being returned to us. In this circumstance shipping and return costs plus a 20% restocking fee will be any refund applied.